Your paperwork in one place
Invoices, warranty cards, commissioning report and net-metering agreement, stored in your account.
Service · Warranty & installer claims
Warranty claims that actually get paid
Panels and inverters come with long warranties, but claims stall without paperwork and test evidence. We keep your documents, hold your installer to its service promise, and claim from the manufacturer with the proof they ask for.
What's included
Everything this service covers
Installer's service promise
Under PM Surya Ghar, vendors owe five years of free service and workmanship support. We make sure yours delivers it.
Manufacturer claims
We prepare claims with I-V curve results, thermal images and photos, in the format manufacturers and MNRE's warranty procedure expect.
Follow-up to the end
We chase replacement or repair and schedule the work, and you see each step in your account.
Solar health certificate
An independent report on your system's condition for a home sale or a loan (₹1,499).
If your installer has closed
We claim directly with the panel and inverter makers wherever the warranty allows it.
How it works
Four simple steps
Share your documents
Upload what you have; we tell you what's missing and how to get it.
Spot the problem
Monitoring, visits or tests show a fault that should be covered.
Build the claim
Evidence, forms and a clear case, sent with your authorisation.
Follow through
Until the repair or replacement is done.
Plans
Which plans include it
| Plan | Price | Warranty & installer claims |
|---|---|---|
| Basic | ₹99/month | Included |
| Care | ₹249/month | Included (with annual test evidence) |
| Care Max | ₹399/month | Included + storm, theft and damage cover |
| Without a plan | Pay as you go | Health certificate ₹1,499 |
Plans cover systems up to 3.5 kW; larger systems cost a little more. Full pricing.
Questions
Questions about warranty & installer claims
My installer isn't responding. Can you help?
Yes. We follow up on your behalf, and if the fault is a manufacturing defect we claim directly with the manufacturer.
What if I lost my invoice?
We help you request copies from the installer or check the national PM Surya Ghar portal record where available.
Does SolarKeeper replace panels itself?
We arrange and supervise the repair or replacement that the installer or manufacturer is responsible for. Care Max also includes insurance for storm, theft and damage through a partner insurer.
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